APL launches service with guaranteed space service on transpacific

APL is launching its new Eagle GO Guaranteed product, as the transpacific trading season begins to heat up.

In what the line says is a first-of-its-kind ocean freight guarantee, it promises equipment and vessel space on board all APL’s North America-destined services that directly call Shanghai, Ningbo and Yantian in China; as well as Cai Mep in Vietnam. 

 “APL’s Eagle GO Guaranteed seeks to address the concerns of equipment and vessel space shortages, as the transpacific trading season goes full steam. It guarantees priority shipments on APL services, allowing shippers to optimally capitalise on the year-end holiday shopping season” said Jesper Stenbak, APL senior vice president of transpacific trade.

“Together with our EX1 service, this range of Eagle Guaranteed products further differentiates APL in the market place. This comprehensive suite of end-to-end solutions is tailor-made for the different needs of our customers. We are confident that this premium product will offer shippers their desired predictability for a critical competitive advantage,” added Stenbak.

Eagle GO Guaranteed is applicable to 20 APL US-bound services from four Asian ports. Amongst the 14 US west coast-destined services are the Eagle Express (EX1), South China 1 (SC1) and Pendulum Loop 1 (PE1) services. APL also offers 6 loops such as the Pendulum Loop 2 (PE 2) and China AW Loop 5 (AW5) that serve the US east coast.

The new services Eagle GO Guaranteed, follow the APL’s Eagle Guaranteed services now boasts a holistic range of assured services that also comprises Eagle GET Guaranteed and Eagle REACH Guaranteed. Eagle Guaranteed services are so called because each product is backed by a money-back guarantee.

APL’s Eagle GET Guaranteed (previously called Eagle Stow) assures an expeditious discharge of cargo on board the EX1, SC1 and PE1 services at the Global Gateway South (GGS) terminal in Los Angeles. With Eagle GET Guaranteed, shipments are discharged within 12 hours of commencement of vessel cargo operations. In times of peak season, the new product is adding security for fast delivery and more guarantees for the customers. 

Delivering cargo to six inland destinations across North America, APL’s Eagle REACH Guaranteed (previously called Eagle Guaranteed) promises day-definite arrival of containers on the EX1 service from the GGS terminal to rail yards in Chicago, Columbus, Dallas, El Paso, Kansas City and Memphis.

Posted 10 October 2017

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Michele Labrut

Americas Correspondent, Seatrade Maritime News