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Delays continue at Port of Felixstowe, no new issues with terminal operating system

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The Port of Felixstowe is continuing to experience operational delays due to a new terminal operating system installed nearly a month ago, however, says productivity is now 80% of the levels prior to the new system going live.

In an update on Tuesday the port said no new issues had surfaced with the terminal operating system that went live on 13 June. The port, run by Hutchison Ports, handled 66,000 teu across the quay last week and it said productivity was at 80% of the level before the new system went live.

“Vessel and rail loading performance remain below the targets we need to achieve. We are working to reduce further the number of rail misses and we recognise that performance in all areas is not good enough,” the port said.

Read more: Delays continue at the Port of Felixstowe, Maersk omitting calls

It said that turnaround times for road hauliers had stabilised at 46 minutes.

The port has also added a new 4,200 teu storage area behind berths 8 and 9 to try and speed up the loading of empty containers.

“In the coming week, the focus will be on further improvements to yard operations which will, in turn, improve vessel and rail loading cycles,” it said.

Last week the vessel MSC Rifaya omitted calling the port on the AE7 service operated by the 2M Alliance of Maersk Line and MSC.