On Tuesday the company said in a statement: “The CMA CGM Group, who was the subject of a cyber attack, interrupted as a precautionary measure all external accesses to their network and computer applications in order to prevent the spread of the malware. This malware was able to be rapidly isolated and all necessary protection measures implemented.”
It said that all communications with the company remain secure, with maritime and port operations functioning normally, and booking functionalities were up and running.
However, notice to customers from CMA CGM posted on Linkedin by analyst Lars Jensen seemed to show its own e-commerce platforms remained unavailable with customers asked to use EDI or platforms. As an alternative for bookings customers were asked to use INTTRA, if they had an account or make manual booking requests with local agents.
The company said that all bookings confirmed before 3pm CEST on 27 September were secure and being attended to, the status of bookings after this time is unclear.
The malware attack is believed to come in the form of ransomware.
Earlier this year fellow container line MSC was hit by a malware attack, which took down all its customer facing systems, while logistics company Toll Group has been subject to two cyber attacks this year. In 2017 Maersk Line was hit globally by the NotPetya malware attack.
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