CMA CGM has temporarily suspended its e-commerce websites used by its customers as a result of the malware attack.
“We suspect a data breach and are doing everything possible to assess its potential volume and nature,” CMA CGM said. “Our technical teams, alongside independent experts, are continuing the investigation.”
There were no details given on the potential scale of the data breach. Previously CMA CGM had told customers that all bookings confirmed before 3pm CEST on 27 September were secure and being attended to, however, the status of bookings after this time is unclear.
The container line is currently taking electronic bookings via INTTRA or manually through local agents.
“Today [Wednesday], the back-offices (Shared Services Centers) are gradually being reconnected to the network thus improving the bookings’ and documentation’s processing times,” CMA CGM said.
Earlier this year fellow container line MSC was hit by a malware attack, which took down all its customer facing systems, while logistics company Toll Group has been subject to two cyber attacks this year. In 2017 Maersk Line was hit globally by the NotPetya malware attack.
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