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OneCare Solutions launches seafarer support platform

Photo: Marcus Hand seafarers.jpg
Adding to a growing number of online support solutions for Seafarers is the launch of a wellbeing platform OneCare Solutions.

The digital platform aims to address the full spectrum of seafarer health and well-being with 24/7 direct access to medical expertise and mental health support. The 24/7 support helpline is manned by qualified physicians and clinical phycologists.

Marinos Kokkinis, OneCare Solutions Managing Director, said having access to a huge range of medical specialists is crucial in the effort to look after the health and welfare of crews. “Being away at sea should not be a reason that seafarers cannot access the same services and care they would seek ashore,” he said.

“OneCare Solutions brings together a wide network of specialists and experts and offers ship managers, operators, and owners the peace of mind that whatever health issue arises onboard, we have specialists who can deal with it immediately.

Seafarers will have access to holistic wellness programmes and public health specialists, as well as tailored mental health related training through an e-learning platform (OneLearn Global). Additional training support related to physical health issues is in progress and will further enhance the service offering.  

OneCare Solutions provides in-depth medical expertise, and its health and well-being services can enhance medical access and minimise health risks, leading to proactive interventions and a decline in overall illness. This includes unnecessary shoreside referrals and spending. It also offers drug and alcohol testing as well as a medical inventory management solution giving vessels access to vital medical supplies and ensuring each vessel stays in compliance with its registered flag state requirements.

According to a recent International Maritime Health Association report, one in five ships is forced to divert course due to medical reasons, costing the industry over $168m.