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Crowley opens new retail shipping service centre in Miami

Crowley Logistics is opening of a new, walk-up retail shipping service centre in South Florida to better serve consumers shipping small parcel and retail cargo to Puerto Rico, the Caribbean and Central America.

Michele Labrut, Americas Correspondent

September 21, 2018

2 Min Read
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This new space, devoted to less-than-container load (LCL) shipments, is housed within the company’s expanded Medley warehouse in Miami. Catering to non-commercial shippers, the retail centre is staffed with service-oriented team members who will guide consumers through the packing, preparation of export documentation and shipping steps.

“Customers who are unfamiliar with the commercial shipping process will find the retail service centre helpful, comfortable and convenient to use,” said Crowley’s Frank Larkin, senior vice president and general manager, logistics. “It’s Crowley’s view that shipping retail cargo throughout Latin America and the Caribbean shouldn’t be confusing or intimidating.”

The centre’s full package of retail services includes: ocean shipping; air and ocean cargo consolidation/deconsolidation; pool-point distribution; pick, pack and sorting; labelling; packing and crating; inventory management; and customs brokerage.

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“Whether a customer is shipping locally bought holiday gifts, appliances, art or furniture, or any number of other retail items, Crowley’s new service centre will make shipping items to these locations easy and convenient,” continued Ken Black, vice president, logistics. “Most customers will find that they are in and out of the office in 15 minutes or less.”

Earlier this year, Crowley opened the expanded Medley warehouse to provide seamless and efficient supply chain services to South Florida customers. The facility offers 180,000 sq ft, double the previous number of receiving doors, more than 5,000 pallet rack positions and 95 container parking spots along with an improved, single-direction truck flow to prevent cross-traffic and increase safety. A section of the warehouse has been activated as a Foreign Trade Zone (FTZ).

About the Author

Michele Labrut

Americas Correspondent

Michèle Labrut is a long-time Panama resident, a journalist and correspondent, and has continuously covered the maritime sector of Central & Latin America.

Michèle first came to Panama as a press attaché to the French Embassy and then returned to the isthmus as a foreign correspondent in the 1980s.

Author of Seatrade Maritime's annual Panama Maritime Review magazine and of several books, Michèle also wrote for Time magazine, The Miami Herald, NBC News and the Economist Intelligence Unit. She has also collaborated in making several documentaries for the BBC and European and U.S. television networks.

Michèle's profession necessitates a profound knowledge of the country, but her acumen is not from necessity alone, but a genuine passion for Panama.

In 2012 she was awarded the Order of Merit (Knight grade) by the French Government for her services to international journalism and in 2021 the upgrade to Chevalier grade.

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