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Ecochlor sets up service support network in SingaporeEcochlor sets up service support network in Singapore

Ballast water treatment systems manufacturer Ecochlor has established a spare parts support network in Singapore.

Lee Hong Liang, Asia Correspondent

August 13, 2020

1 Min Read
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Photo: Ecochlor

Michael Madely, vice president of global service at Ecochlor, said the latest move is the first of many planned locations for the company’s spare parts support network outside the US.

“Having an inventory of spare parts located in Singapore will provide a faster response time to all vessels in Asia with our system onboard,” Madely said.

“Our goal is to have parts located in the three main time zones – Asia, Europe and the USA – in an effort to provide a real-time response to our customers’ requirements for maximum system operation with minimum downtime,” he added.

Ecochlor has just completed the shipment of more than $117,000 in spare parts to Singapore to support clients in Asia during installations and service calls for their vessels’s ballast water management system (BWMS).

The company believes that its global growth and strong after-sale service support programs are a big factor in its continued success in the BWMS industry.

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About the Author

Lee Hong Liang

Asia Correspondent

Singapore-based Lee Hong Liang provides a significant boost to daily coverage of the Asian shipping markets, as well as bringing with him an in-depth specialist knowledge of the bunkering markets.

Throughout Hong Liang’s 14-year career as a maritime journalist, he has reported ‘live’ news from conferences, conducted one-on-one interviews with top officials, and had the ability to write hard news and featured stories.

 

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