A 24/7 service available through the five Direct Access to Technical Experts (DATE) hubs, the programme is a global extension of the Hamburg model in which the 175-strong surveyor team and about 11,000 surveys a year are planned, coordinated and optimised.
About 7,500 remote surveys have been undertaken with DATE hubs in Hamburg, Houston, Oslo, Piraeus and Singapore
Torgeir Sterri (pictured), a DNV GL senior vp and regional manager for Western Europe, reveals that the remote survey programme has received a 4.2 out of 5 rating from clients so far.
All of the classification society’s 11,500 vessels are on the scheme in which typical surveys range from handling Conditions of Class to damage surveys, occasional surveys including change of name, owner or manager, and various stages of periodic surveys.
The fact that ships’ crews are sometimes involved, equipped with cameras connected to the DNV GL network, means the classification society has a bigger team with more competence, he said.
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